What You'll Learn
Course Benefits
Industry Certification
Internationally recognized qualification
Expert Instructors
Learn from industry professionals
Dedicated Support
Assistance during and after training
Practical Skills
Apply knowledge immediately
Course Overview
FeaturedThis advanced-level training course is designed to equip office managers, senior administrators, and team leaders with the skills and strategies required to manage modern offices effectively. The training blends core office management practices with leadership, decision-making, and people-management skills. Participants will learn how to streamline operations, manage teams, use technology to improve productivity, and handle challenges with professionalism and confidence.
The course emphasizes practical application through case studies, discussions, and role plays, ensuring participants gain tools they can immediately apply in their workplaces.
Duration
5 Days
Who Should Attend
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Office Managers and Senior Administrators
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Executive Assistants transitioning into office management roles
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Team Leaders and Supervisors responsible for office operations
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Professionals aspiring to build strong office and people management skills
Course Impact
Organizational Impact
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Stronger office systems that improve efficiency and reduce errors
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Better team performance through effective leadership and supervision
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Improved communication and coordination between departments
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Professional handling of challenges that supports organizational goals
Individual Impact
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Greater confidence in managing people, resources, and operations
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Stronger leadership, delegation, and problem-solving abilities
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Mastery of modern office technologies and workflow tools
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Enhanced professionalism and readiness for higher-level responsibilities
Course Objectives
By the end of this program, participants will be able to:
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Apply advanced office management strategies for efficiency and productivity.
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Lead and motivate teams to achieve organizational objectives.
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Communicate effectively with staff, executives, and external stakeholders.
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Manage resources, budgets, and projects with professionalism.
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Solve problems and make effective decisions in challenging situations.
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Build a professional image and develop a roadmap for career advancement.
Course Outline
Module 1: Advanced Office Management Practices
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The evolving role of the modern office manager
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Organizing office systems and workflows for maximum efficiency
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Policy implementation and compliance in office operations
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Case study: Streamlining office processes to cut costs and save time
Module 2: Leadership and People Management Skills
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Leading and motivating support teams
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Delegation, supervision, and performance management
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Conflict resolution and handling difficult staff situations
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Role play: Conducting a feedback session with a challenging employee
Module 3: Communication and Interpersonal Effectiveness
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Professional communication with staff, management, and stakeholders
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Negotiation and influencing skills
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Conducting effective meetings and presentations
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Exercise: Rewriting poor communication into clear, professional messaging
Module 4: Resource, Project, and Time Management
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Managing budgets, office resources, and vendor relationships
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Fundamentals of project management for office managers
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Prioritization, time management, and managing competing demands
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Practical exercise: Developing a mini-project plan for an office event
Module 5: Professional Growth and Strategic Thinking
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Building executive presence and professional credibility
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Strategic planning and decision-making in office management
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Stress management and personal resilience for managers
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Activity: Creating a personal development and career growth action plan
Prerequisites
Course Administration Details
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
Email: outreach@idealworkplacesolutions.org
Mobile: +254759708394
Register for the Course
Select a date and location that works for you.
In-Person Training Schedules
January 2026
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 5 Jan - 9 Jan 2026 | 5 days | Nairobi, Kenya | KES 94,000 | USD 1,160 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Cape Town, South Africa | USD 2,900 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Zanzibar, Tanzania | USD 2,000 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Accra, Ghana | USD 2,900 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kigali, Rwanda | USD 1,600 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Mombasa, Kenya | KES 102,000 | USD 1,160 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Johannesburg, South Africa | USD 2,900 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Nakuru, Kenya | KES 95,000 | USD 1,160 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Pretoria, South Africa | USD 2,900 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Kisumu, Kenya | KES 95,000 | USD 1,160 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
USD 1,400
Request Custom Training
We offer customized training solutions tailored to your organization's specific needs:
- Training at your preferred location
- Customized content to address your specific challenges
- Flexible scheduling to accommodate your team
- Cost-effective solution for training multiple employees
Early-bird Offer
Special pricing ends in:
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Additional Options
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Advanced Office Management & Effective Management Skills Course
Next class starts 5 Jan 2026
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Take your career to the next level with our industry-leading training programs. Designed to build skills, boost confidence and drive success, we empower professionals like you to excel in your current role or explore new opportunities.
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