What You'll Learn
Master office administration and document control. Learn to manage office operations efficiently, maintain accurate records, and ensure compliance with organizational policies and procedures.
Course Benefits
Industry Certification
Internationally recognized qualification
Expert Instructors
Learn from industry professionals
Dedicated Support
Assistance during and after training
Practical Skills
Apply knowledge immediately
Course Overview
FeaturedThis course is designed to equip participants with the essential skills and knowledge needed to efficiently manage office operations and document control processes. It covers the fundamentals of office administration, the importance of effective document control, and the best practices for organizing, storing, and retrieving information. Participants will learn how to implement robust document management systems, ensure compliance with organizational policies, and support overall office productivity.
Course Duration
5 Days
Who Should Attend
- Office Administrators
- Document Control Specialists
- Administrative Assistants
- Office Managers
- Records Management Officers
- Any professional involved in office management and document control
Course Impact
Organizational Impact
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Improve overall office efficiency and productivity by establishing systematic workflows and easy-to-access document management systems.
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Enhance compliance and reduce legal risks by implementing secure, consistent, and auditable document control procedures.
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Increase operational transparency and collaboration by ensuring that all vital information is organized and accessible to the right people.
Personal Impact
-
Boost your professional competence by mastering essential skills in modern office administration and record-keeping.
-
Increase your value to any organization by becoming a reliable expert in managing information and administrative processes.
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Reduce workplace stress by learning to create a structured and organized work environment for yourself and your team.
Course Objectives
By the end of this course, participants will be able to:
- Understand the principles of effective office administration and document control.
- Implement best practices for document creation, storage, and retrieval.
- Develop and maintain an organized and compliant document control system.
- Enhance office productivity through efficient administrative practices.
- Ensure compliance with organizational and regulatory document control standards.
Course Outline
Module 1: Foundations of Office Administration
- The role of the administrative assistant
- Office organization and layout
- Time management and prioritization
- Communication and interpersonal skills
- Office equipment and technology
Module 2: Office Procedures and Protocols
- Meeting planning and coordination
- Telephone and email etiquette
- Travel arrangements and expense reports
- Correspondence and documentation
- Office supplies and inventory management
Module 3: Document Management Principles
- Document lifecycle management
- Records retention and disposal
- Document classification and indexing
- Document security and confidentiality
- Quality assurance in document management
Module 4: Document Control Systems and Processes
- Electronic document management systems (EDMS)
- File management and organization
- Document retrieval and distribution
- Document version control
- Document retention schedules
Module 5: Advanced Office Administration
- Office automation and productivity tools
- Project management for administrative tasks
- Office budgeting and financial management
- Business ethics and professional conduct
- Continuous improvement in office administration
Prerequisites
Course Administration Details
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
Email: outreach@idealworkplacesolutions.org
Mobile: +254759708394
Register for the Course
Select a date and location that works for you.
In-Person Training Schedules
January 2026
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 5 Jan - 9 Jan 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
USD 1,400
Request Custom Training
We offer customized training solutions tailored to your organization's specific needs:
- Training at your preferred location
- Customized content to address your specific challenges
- Flexible scheduling to accommodate your team
- Cost-effective solution for training multiple employees
Early-bird Offer
Special pricing ends in:
Recent Activity
Additional Options
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Training on Office Administration & Document Control
Next class starts 5 Jan 2026
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