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Master business writing skills for administrators, secretaries, and PAs. Learn to write clear, concise, and effective business documents, including emails, reports, and presentations.
Internationally recognized qualification
Learn from industry professionals
Assistance during and after training
Apply knowledge immediately
Administrators, Secretaries & PAs are now often called upon to produce correspondence and documents. It is important that the business writing is of the highest professional standard. How well you communicate determines your own professional image as well as perceptions of your organisation. It directly influences how others view your work performance, as well as your eligibility for career advancement.
By attending the Business Writing Skills for Administrators, Secretaries & PAs training course, participants will be able to return to the workplace confident in their ability to prepare professional and effective documents; thus enabling them to raise their profile within their organisation.
Course Duration
5 Days
Who Should Attend
Organizational Impact
Enhance the organization's professional image and credibility through consistent, high-quality written communication from all administrative staff.
Improve operational efficiency by reducing misunderstandings and errors that can arise from poorly written correspondence.
Strengthen relationships with clients and partners by ensuring all external communication is clear, professional, and articulate.
Personal Impact
Gain the confidence to handle all professional writing tasks with greater ease and competence.
Become a more valuable asset to your team by consistently producing clear, professional, and error-free communication.
Lay a strong foundation for career advancement, as strong writing skills are essential for roles with greater responsibility.
By the end of this training, participants will be able to:
Module 1:Business Writing Fundamentals
Importance of written communication
Barriers to good communication
English grammar essentials
Proofreading skills
Common mistakes
Module 2 :Professional Written Communications
Planning and preparation
Structuring written work
Guidelines for composing professional communications
Avoiding clichés
Tone and style
Layout and presentation
Module 3:Writing Minutes
Improving note-taking systems
Preparation for meetings
Summarising discussions
Key points to record
Building a relationship with the chair for effective minute-taking
Module 4 :Report Writing
Setting objectives for reports
Sorting and analysing information
Writing the report effectively
Style and presentation considerations
Module 5:Persuasive Communications
Understanding your audience
Choosing the right words and phrases
Avoiding biased, sexist, or harmful language
Delivering bad news tactfully
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Participants need to be proficient in English.
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.
Accommodation can be arranged upon request. Contact via email for reservations.
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
Email: outreach@idealworkplacesolutions.org
Mobile: +254759708394
Select a date and location that works for you.
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 5 Jan - 9 Jan 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 2 Feb - 6 Feb 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 2 Feb - 6 Feb 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 2 Feb - 6 Feb 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 2 Feb - 6 Feb 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 9 Feb - 13 Feb 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 9 Feb - 13 Feb 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 9 Feb - 13 Feb 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 9 Feb - 13 Feb 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 16 Feb - 20 Feb 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 16 Feb - 20 Feb 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 16 Feb - 20 Feb 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 16 Feb - 20 Feb 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 23 Feb - 27 Feb 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 23 Feb - 27 Feb 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| 23 Feb - 27 Feb 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 23 Feb - 27 Feb 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 2 Mar - 6 Mar 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 2 Mar - 6 Mar 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 2 Mar - 6 Mar 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 2 Mar - 6 Mar 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 9 Mar - 13 Mar 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 9 Mar - 13 Mar 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 9 Mar - 13 Mar 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 16 Mar - 20 Mar 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 16 Mar - 20 Mar 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| 16 Mar - 20 Mar 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 23 Mar - 27 Mar 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 23 Mar - 27 Mar 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 23 Mar - 27 Mar 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 30 Mar - 3 Apr 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 30 Mar - 3 Apr 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 30 Mar - 3 Apr 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 6 Apr - 10 Apr 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 6 Apr - 10 Apr 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 6 Apr - 10 Apr 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 6 Apr - 10 Apr 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 13 Apr - 17 Apr 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 13 Apr - 17 Apr 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 13 Apr - 17 Apr 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 13 Apr - 17 Apr 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 20 Apr - 24 Apr 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 20 Apr - 24 Apr 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 20 Apr - 24 Apr 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 20 Apr - 24 Apr 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 27 Apr - 1 May 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 27 Apr - 1 May 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 27 Apr - 1 May 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 27 Apr - 1 May 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 4 May - 8 May 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 4 May - 8 May 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 4 May - 8 May 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 4 May - 8 May 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 11 May - 15 May 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 11 May - 15 May 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 11 May - 15 May 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 11 May - 15 May 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 18 May - 22 May 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 18 May - 22 May 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 18 May - 22 May 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 18 May - 22 May 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 25 May - 29 May 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
| 25 May - 29 May 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 25 May - 29 May 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 25 May - 29 May 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
We offer customized training solutions tailored to your organization's specific needs:
Special pricing ends in:
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