What You'll Learn
Master personal assistant skills and become an indispensable asset to your organization. Learn to manage schedules, coordinate meetings, handle complex tasks, and provide exceptional administrative support.
Course Benefits
Industry Certification
Internationally recognized qualification
Expert Instructors
Learn from industry professionals
Dedicated Support
Assistance during and after training
Practical Skills
Apply knowledge immediately
Course Overview
FeaturedThis course is designed to equip individuals with the essential skills and knowledge required to excel as a personal assistant. Participants will develop a comprehensive understanding of administrative duties, time management, communication, and organizational skills. Through a combination of theoretical knowledge and practical exercises, participants will learn how to provide exceptional support to executives and contribute effectively to organizational success.
Duration
5 Days
Who Should Attend
- Personal Assistants
- Executive Assistants
- Administrative Assistants
- Office Managers
- Secretaries
- Anyone looking to advance their career in administrative roles
Course Impact
Organizational Impact
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Maximize executive productivity by equipping PAs to expertly manage complex calendars and all logistical complexities.
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Enhance internal and external operations by providing leaders with a strategic partner who can improve communication and streamline processes.
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Strengthen the company's reputation by ensuring all interactions with clients and partners are handled with the highest level of professionalism and discretion.
Personal Impact
-
Gain a strategic skill set that is essential for career advancement from an administrative role to a trusted leadership partner.
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Develop the confidence and expertise to handle high-pressure situations, confidential information, and complex projects with poise.
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Increase your professional value by becoming an indispensable asset who directly contributes to the success of executives and the organization.
Course Objectives
By the end of this course, participants will be able to:
- Enhance communication and interpersonal skills to effectively interact with executives, colleagues, and clients.
- Develop advanced time management and organizational skills to handle multiple tasks and deadlines.
- Understand and implement strategic thinking in the PA role to support decision-making and business operations.
- Learn techniques for managing confidential information and maintaining professionalism in challenging situations.
- Gain practical skills in using technology and tools to streamline office operations and improve efficiency.
Course Outline
Module 1: Foundation of Personal Assistance
- Understanding the role of a personal assistant
- Building professional relationships
- Effective communication and interpersonal skills
- Time management and prioritization techniques
- Developing strong organizational skills
Module 2: Executive Support and Office Management
- Calendar management and scheduling
- Travel arrangements and itineraries
- Meeting planning and coordination
- Expense management and reporting
- Office administration and management
Module 3: Communication and Protocol
- Business writing and correspondence
- Telephone etiquette and voicemail management
- Meeting management and minute-taking
- Protocol and etiquette in professional settings
- Crisis management and problem-solving
Module 4: Digital Tools and Technology
- Proficiency in office software (Word, Excel, PowerPoint)
- Utilizing email, calendars, and contact management systems
- Research and information gathering techniques
- Social media management and monitoring
- Data management and privacy
Module 5: Personal Development and Leadership
- Developing leadership qualities
- Building resilience and stress management
- Continuous learning and professional development
- Ethical considerations and confidentiality
- Career advancement and goal setting
Prerequisites
Course Administration Details
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
Email: outreach@idealworkplacesolutions.org
Mobile: +254759708394
Register for the Course
Select a date and location that works for you.
In-Person Training Schedules
January 2026
| Date | Days | Venue | Fee (VAT Incl.) | Register |
|---|---|---|---|---|
| 5 Jan - 9 Jan 2026 | 5 days | Nairobi, Kenya | KES 99,000 | USD 1,400 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Cape Town, South Africa | USD 3,500 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Dubai, United Arabs Emirates | USD 4,000 | Enroll Now |
| 5 Jan - 9 Jan 2026 | 5 days | Zanzibar, Tanzania | USD 2,200 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Mombasa, Kenya | KES 115,000 | USD 1,500 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kigali, Rwanda | USD 1,800 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Accra, Ghana | USD 5,950 | Enroll Now |
| 12 Jan - 16 Jan 2026 | 5 days | Kampala, Uganda | USD 2,200 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dar es Salaam, Tanzania | USD 2,000 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Johannesburg, South Africa | USD 3,100 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Nakuru, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 19 Jan - 23 Jan 2026 | 5 days | Dakar, Senegal | USD 3,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Pretoria, South Africa | USD 3,100 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Kisumu, Kenya | KES 105,000 | USD 1,500 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Naivasha, Kenya | KES 105,000 | USD 1,400 | Enroll Now |
| 26 Jan - 30 Jan 2026 | 5 days | Arusha, Tanzania | USD 2,000 | Enroll Now |
USD 1,400
Request Custom Training
We offer customized training solutions tailored to your organization's specific needs:
- Training at your preferred location
- Customized content to address your specific challenges
- Flexible scheduling to accommodate your team
- Cost-effective solution for training multiple employees
Early-bird Offer
Special pricing ends in:
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Additional Options
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Take your career to the next level with our industry-leading training programs. Designed to build skills, boost confidence and drive success, we empower professionals like you to excel in your current role or explore new opportunities.
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