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What You'll Learn

Master crisis management and media relations to navigate challenging situations and deliver clear, strategic communications.
Course Benefits
Industry Certification

Internationally recognized qualification

Expert Instructors

Learn from industry professionals

Dedicated Support

Assistance during and after training

Practical Skills

Apply knowledge immediately

Comprehensive 5-day curriculum with all materials included
Hands-on exercises and real-world case studies
Valuable networking opportunities with peers and experts
Post-course resources and refresher materials
Training on Media Relations and Crisis Management - Course Cover Image
Duration 5 Days
Level Intermediate
Format In-Person

Course Overview

Featured

Effective media relations and crisis management are crucial for protecting and enhancing an organization’s reputation. This course equips participants with the skills to build strong media relationships, craft compelling messages, manage challenging situations, and respond to crises confidently. Through case studies and practical exercises, participants will learn to communicate strategically, maintain credibility, and safeguard organizational trust during high-pressure scenarios.

Duration

5 Days

Who Should Attend

  • PR officers, communications managers, and media coordinators

  • Corporate communications and marketing staff

  • Executives and administrative staff responsible for public messaging

  • Crisis management teams and organizational leaders

Course Impact

Organizational Impact

  • Strengthened media relationships and proactive communication strategies

  • Reduced reputational risks during crises

  • Consistent and professional messaging during sensitive situations

  • Improved stakeholder trust and confidence in organizational leadership


Individual Impact

  • Confidence in engaging with media and managing press interactions

  • Skills to prepare for and respond effectively to crises

  • Ability to craft clear, accurate, and timely messages

  • Enhanced professional credibility and decision-making in communications

Course Objectives

By the end of the course, participants will be able to:

  • Understand the fundamentals of media relations and crisis management

  • Develop strong media networks and maintain professional relationships

  • Plan and execute communication strategies during crises

  • Create accurate, clear, and persuasive messages under pressure

  • Evaluate and improve crisis response strategies to protect organizational reputation

Course Outline

Module 1: Foundations of Media Relations

  • Understanding the role of media in organizational communications

  • Building and maintaining relationships with journalists and media outlets

  • Case Study: Successful media engagement in organizational campaigns

Module 2: Effective Communication and Messaging

  • Crafting press releases, statements, and talking points

  • Ensuring clarity, consistency, and credibility in all communications

  • Practical Exercise: Writing a press release for a corporate announcement

Module 3: Crisis Preparedness and Planning

  • Identifying potential risks and vulnerabilities

  • Developing crisis communication plans and protocols

  • Case Study: Examining real-world organizational crises and responses

Module 4: Managing Media During a Crisis

  • Techniques for press conferences, interviews, and public statements

  • Handling difficult questions and controlling messaging

  • Practical Exercise: Simulated crisis media interaction

Module 5: Evaluation, Recovery, and Continuous Improvement

  • Monitoring the impact of crisis communications

  • Lessons learned and post-crisis recovery strategies

  • Case Study: Successful organizational recovery from media crises

Prerequisites

No specific prerequisites required. This course is suitable for beginners and professionals alike.

Course Administration Details

Customized Training

This training can be tailored to your institution needs and delivered at a location of your choice upon request.

Requirements

Participants need to be proficient in English.

Training Fee

The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.

Certification

Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.

Accommodation

Accommodation can be arranged upon request. Contact via email for reservations.

Payment

Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.

For further inquiries, please contact us on details below:

Register for the Course

Select a date and location that works for you.

In-Person Training Schedules


January 2026
Date Days Venue Fee (VAT Incl.) Register
5 Jan - 9 Jan 2026 5 days Nairobi, Kenya KES 99,000 | USD 1,400 Enroll Now
5 Jan - 9 Jan 2026 5 days Cape Town, South Africa USD 3,500 Enroll Now
5 Jan - 9 Jan 2026 5 days Dubai, United Arabs Emirates USD 4,000 Enroll Now
5 Jan - 9 Jan 2026 5 days Zanzibar, Tanzania USD 2,200 Enroll Now
12 Jan - 16 Jan 2026 5 days Mombasa, Kenya KES 115,000 | USD 1,500 Enroll Now
12 Jan - 16 Jan 2026 5 days Kigali, Rwanda USD 1,800 Enroll Now
12 Jan - 16 Jan 2026 5 days Accra, Ghana USD 5,950 Enroll Now
12 Jan - 16 Jan 2026 5 days Kampala, Uganda USD 2,200 Enroll Now
19 Jan - 23 Jan 2026 5 days Dar es Salaam, Tanzania USD 2,000 Enroll Now
19 Jan - 23 Jan 2026 5 days Johannesburg, South Africa USD 3,100 Enroll Now
19 Jan - 23 Jan 2026 5 days Nakuru, Kenya KES 105,000 | USD 1,400 Enroll Now
19 Jan - 23 Jan 2026 5 days Dakar, Senegal USD 3,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Pretoria, South Africa USD 3,100 Enroll Now
26 Jan - 30 Jan 2026 5 days Kisumu, Kenya KES 105,000 | USD 1,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Naivasha, Kenya KES 105,000 | USD 1,400 Enroll Now
26 Jan - 30 Jan 2026 5 days Arusha, Tanzania USD 2,000 Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Nairobi, Kenya
Fee (VAT Incl.):
KES 99,000
USD 1,400
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Cape Town, South Africa
Fee (VAT Incl.):
USD 3,500
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Dubai, United Arabs Emirates
Fee (VAT Incl.):
USD 4,000
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Zanzibar, Tanzania
Fee (VAT Incl.):
USD 2,200
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Mombasa, Kenya
Fee (VAT Incl.):
KES 115,000
USD 1,500
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kigali, Rwanda
Fee (VAT Incl.):
USD 1,800
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Accra, Ghana
Fee (VAT Incl.):
USD 5,950
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kampala, Uganda
Fee (VAT Incl.):
USD 2,200
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dar es Salaam, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Johannesburg, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Nakuru, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dakar, Senegal
Fee (VAT Incl.):
USD 3,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Pretoria, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Kisumu, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Naivasha, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Arusha, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now

Request Custom Training


We offer customized training solutions tailored to your organization's specific needs:

  • Training at your preferred location
  • Customized content to address your specific challenges
  • Flexible scheduling to accommodate your team
  • Cost-effective solution for training multiple employees
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Frequently Asked Questions

Find answers to common questions about this course

PR professionals, communication officers, media managers, and organizational leaders responsible for reputation management.
Techniques for effective media engagement, managing crises, and protecting organizational reputation.
Ensures timely, accurate communication during crises and strengthens media and public relationships.
Equip participants with skills to handle media interactions and navigate crises confidently and strategically.
Media relations, crisis communication planning, press conferences, messaging strategies, and reputation management.
Training on Media Relations and Crisis Management

Next class starts 5 Jan 2026

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