Training on Managing & Negotiating with Consultants & Contractors

Module 1: Fundamentals of Contract Management

• Understanding types of contracts for consultants and contractors

• Roles, responsibilities, and obligations of parties

• Case study: Misalignment of expectations leading to project delays

• Exercise: Identifying contractual risks in sample contracts

Module 2: Consultant & Contractor Selection

• Prequalification, evaluation, and appointment processes

• Assessing capabilities, experience, and financial stability

• Case study: Selecting a consultant for a complex infrastructure project

• Workshop: Supplier/consultant scoring and selection simulation

Module 3: Negotiation Strategies and Techniques

• Preparing for negotiation: objectives, BATNA, and strategy

• Negotiating fees, scope, timelines, and performance metrics

• Case study: Successful negotiation of cost and schedule with a contractor

• Role-play: Negotiation simulation with contractors/consultants

Module 4: Managing Performance and Compliance

• Setting KPIs and monitoring delivery against contract terms

• Performance appraisals, reporting, and communication strategies

• Case study: Addressing underperformance in a contractor-led project

• Exercise: Developing a contractor/consultant performance management plan

Module 5: Handling Claims, Disputes, and Risk

• Common disputes: scope changes, delays, cost variations

• Dispute resolution mechanisms: negotiation, mediation, arbitration

• Case study: Resolving a contract dispute through mediation

• Group activity: Designing a dispute management and risk mitigation framework

Module 6: Building Sustainable Contractor & Consultant Relationships

• Long-term partnership strategies and trust-building

• Feedback mechanisms and continuous improvement

• Case study: Maintaining productive relationships in multi-year infrastructure projects

• Action planning: Developing a roadmap for effective stakeholder engagement