Training on Body Language and Nonverbal Communication

Module 1: Fundamentals of Nonverbal Communication

• Understanding nonverbal communication and its impact in business

• Types of nonverbal signals: posture, gesture, eye contact, facial expression, tone

• Introducing the psychology behind nonverbal influence

• Case Study: Miscommunication resulting from incorrect body language

Module 2: Reading and Interpreting Nonverbal Cues

• Identifying subtle cues in client and employee interactions

• Recognizing stress, hesitation, openness, and agreement signals

• Cultural considerations in nonverbal communication

• Case Study: Interpreting negotiation dynamics through body language

Module 3: Enhancing Your Nonverbal Presence

• Professional image, confidence, and personal space management

• Aligning verbal and nonverbal messaging for credibility

• Voice modulation, pitch, and speaking rhythm enhancement

• Case Study: Improving presentation impact using nonverbal techniques

Module 4: Nonverbal Strategies in Conflict and Performance Conversations

• Managing defensive reactions and tension using posture and tone

• Maintaining composure in high-pressure discussions

• Building rapport to facilitate constructive feedback

• Case Study: Diffusing workplace conflict with mindful body language

Module 5: Leadership Communication and Influence Through Nonverbal Skills

• Using nonverbal communication to inspire confidence and authority

• Influencing stakeholders and driving engagement

• Principles for high-impact presence in meetings and presentations

• Case Study: Executive-level communication strengthened by nonverbal leadership techniques